this woman's name, this teacher's name. and what is so troubling here in this case is ryan graney actually volunteered to help the soto family scour the internet and tell them anytime anybody was using victoria's name to raise money, to scam money. and then she had to make that phone call to say, guess what, my charity may have actually scammed people too. this is what she told us about that. >> the hardest phone call i had to make was to donna soto and tell her what was happening. it's one of the most special relationships i have in my life and i had to call her and tell her that a foundation that i helped was using vickie's name and it's just -- it's incredibly hard.