approval. >> everyone bows or courtesies to the queen even her own children and grandchildren when they first see her and in the course of the day will call her, your majesty, good morning your majesty. >> there's a wall. there's a boundary. the kiss that is from one cheek to the other but it's quite a cold kiss, there's not a whole lot of warmth. >> despite their surface differences, young diana and young charles are actually pretty united. the desire to feel safe, the desire to control your environment, the desire to be in a solid structure. all of that goes back to imperfect parents, unmaternal mothers, distant fathers and the feeling of being an unwanted