being called back, i got a problem, houston. and they have a problem. the switchboard needs to call them back. >> have you been able to communicate with him at all, though? when was the last time you talked with him? >> with my son? >> yes. >> today, a wonderful, wonderful lady facetimed my son for me so i could see him. there's wonderful people that are at this hospital where he's at. and they are trying to hard. but at the end of the day, today i don't know how he's doing. all i did was see him on a ventilator in his room. i said, can i get a status on him. we'll have the nurse call you, we'll try to have somebody get back to you. that's the frustrating thing. an email, a text, so i know. that's what's frustrating for me. >> he is 100% on a ventilator