to tamp those down, and both at the top of the company are unwilling or unable to rein that in for whatever reason you want to say, if you think it's profit, if you think it's growth, then that's really -- that's the heart of the issue. you know, are they going to be able to do enough if they don't change some of the core functions? mark keeps saying, we'll hire more people, we're training artificial intelligence to fix some of these problems, but folks inside are not fully convinced it will do the trick until you really change the core product. >> if that's the issue, you know -- and you're right. they have to present the best face, right? especially for the investors. we have to remember this was an investor call, right? it's like you're stockholders, right? this is an investor call. but when the calls are coming from inside of the house, it's harder to convince people because they are basically saying that what mark zuckerberg and others are saying, it's b.s., right? that they know better.