>> okay. go ahead. you said the elevators? >> tell vaters have not been working. they've been turning them on and off. >> karnal representative told cnn he was not aware of the problem. several calls since to the cruise line have r. not answered. last month they were stranded on triumph for four days. that ship was towed closely to shore. i guess the good news here is we believe this ship in st. maarten is docked right now. >> that is bad. we're continuing to check that for you. >> right now there is a tense standoff under way between police and a gunman suspected of killing four people and blowing up his own house. you are watching "early start."♪ [ jen garner ] what skincare brand is so effective... so trusted... so clinically proven dermatologists recommend it twice as much