the year. but in january of 2003, there was an unusual cold snap with temperatures below freezing. . citrus growers used kerosene heaters to save their orange crop. and jean and jim long used a kerosene heater in the workshop of their home so the pipes wouldn't freeze. but something went terribly wrong. when firemen arrived, the house was totally ablaze. jean long had escaped the fire, but her husband, jim, was trapped inside. >> my father-in-law came to the door to wake us. he said that -- he said there's a fire at your dad's house, and it's bad. >> it was engulfed in flames. a very shocking moment.