us down to washington, d.c. where wolf blitzer is standing by. hi. >> ashleigh, thanks. it's not really a press conference. just going to be making a and not answering reportered' questions. he's getting ready to address a lot of the problems that have plagued the website. it seems like there's been problem after problem and error after error. we're watching the department of health and human services because they're now saying they're calling in top tech experts from around the country to help fix it. lori. set the scene for us. what do we know exactly about what went wrong? >> reporter: the question here is what didn't go wrong. but broadly speaking, you have contractors, budget, a political agenda. but when we look at the specifics, wolf, first of all, let's talk about the traffic. they weren't anticipating this kind of traffic or they didn't