>> reporter: but still refused to talk about resigning. >> dps as an institution did not fail the community, plain and simple. >> reporter: we spoke with brett cross after the meeting. >> we had 91 people sit outside for 77 minutes. i consider that a huge failure, institutionally. >> reporter: do you find he's not willing to take any responsibility? >> absolutely, nobody wants to. >> reporter: with no answers, mccraw faced more questions outside the meeting. sir, what happened to the director's report? there was no response. >> cnn's shimon prokupecz always pushing for answers. still ahead, the first of his kind, douglas imhoff blazing the trail as the first secondly gentleman in history. a preview of his sitdown with cnn's dana bash, next. among my p patients, i often see them have