enthusiasm for the church has been injured in so many different places because of the perception of the failure of leadership of the church to respond to the worst of crimes, crimes against children. so the ability to evangelize, the messenger is only going as effective as the message. the message does not include reform on that level, what can it be, john? >> i think, chris, you're right. i've said of benedict xvi, he was a world class teacher, but unfortunately he sometimes found his classroom empty because the schoolhouse was burning down because of various crises that erupted on his watch. some of them from the outside, some self-inflicted. you're quite right. if you want to teach the world, you have to be perceived as walking your own talk. and i think that's the challenge in many ways facing the next man to step out on that balcony and try to lead the 1.2 billion catholics around the world. >> we had been told earlier in the day that they thought the conclave would be concluding