because part of the contract, of course, was to get the goods you ordered. for them to be fined $3,500, is ridiculous. i think they're going to really whack clearguard in this lawsuit. >> this is the problem. so it's this couple's responsibility now to launch a lawsuit of their own just to clear their names? >> sadly, they have no other option. usually the marketplace takes care of companies that abuse consumers. and a lot of the states have consumer protection laws. you can see the attorney general of a various state jumping in to protect consumers who don't have the money to fight back. and i would expect that you would see that sort of action if this trend superintends. bear in mind, and this is why i say you have to be careful. you can by contract limit your right to criticize. we can enter into a krablcontra do just about anything.