he said he initiated removal of the senior leaders at the phoenix facility. no performance bonuses this year for senior va executives and he says patient times will no longer factor into employee evaluations. what's your take? >> my take is good steps that should have been taken a long time ago. i just listened to that one more time. i'm struck that he's apologizing to members in congress who have supported him. if he listened to members in congress who had pointed this out to him for the last year and a half, he might be in a different position right now. but these are steps. there's also a hint of what's to come. he says this is systemic and that he has learned that at major hospitals the problem also exists just overnight we learned there are 700 veterans waiting at the pittsburgh va. waiting some since 2012 to get a doctor's appointment and right now currently today they're