can a business be...alive? i heard you lost a close one today. look, jamie, maybe we weren't the lowest rate this time. but when you show people their progressive direct rate and our competitors' rates, you can't win them all. the important part is, you helped them save. thanks, flo. okay, let's go get you an ice cream cone, champ. with sprinkles? sprinkles are for winners. i understand. "getting my free credit score at credit karma." "i got great credit." "when was the last time you checked?" "that's a lotta dough daddy-o. we gotta check your credit. hmmmm.... your credit is outa sight!" "alright!"