questions that they have still yet to answer. we're talking about a website that the administration had over three years to develop this and they spent over $500 million. this is more than facebook cost to build and over a billion people use facebook and it works. so we're not talking about some kind of low bid, you know, small cost contract. >> are you trying to get to the bottom of how to fix it? is that the goal here? or is this more we want to bring people to account for what has not been a successful rollout? >> well, i think accountability is at the forefront. >> i'm not criticizing accountability. there are a lot of people who want to, i mean, you would admit there are hundreds of thousands if not millions of americans who want to sign up. they want the problem solved. >> well, they want the problem solved and they also want to know how can you roll out a product like this without even testing it. clearly, i used to develop software for a living before i came to congress. we would pull all nighters to make sure the day of the rollout, the product actually worked. clearly, they didn't do that. i tried to get on the site and i spent over two hours, i got