>> my name is heather knight, and i am a researcher and i study robotics. i social roboticist is someone who makes robots react to people in a human way. when i tell people i make robots, they're like, oh, wow, that's really cool. when i tell people i make social robots, usually they're a little confused at first, and i find the best way to talk about what i actually do is by example. >> heather, how about you get working on that emotion program? >> i'm trying. >> fair enough. >> usually when people think of robots, they can think of two ends of the spectrum. one of them is those hollywood