>> marlene maxwell hopes to be one of those patients. she's 56 years old from kingston, jamaica. passionate about her family and her faith. for eight years now, she's been dealing with an overactive thyroid. the thyroid is a gland near your windpipe that helps produce hormones to keep your body in check. >> it pains on this side. sometimes it will come up, like it will block off an airway. >> marlene says the health care in jamaica is good, if you can get it. >> well, i would say it's good health care, but it's just a time plan. you wait longer. >> in jamaica, nearly half the population lives in the southeast region of the country. that includes the capital city of kingston. a population boom has put a big strain on the health infrastructure here. not enough doctors. not enough resources or operating rooms. it all means less urgent