today. we really appreciate it. great to talk to you it always. >> great talking to you, gillian. made christmas. >> gillian: made christmas to you, too. my? >> mike: nearly two years after the pandemic hit, americans waiting in line to get covid tests. why is this still happening? dr. janette nesheiwat will join us next. straight ahead. ♪ ♪ >> and technical operations, we provide a service. it is our job to let the producers get their vision onto the screen. we don't ever want to compromise that. one of the most challenging requests, we had to run cable up 44 flights on 9/11 to get connectivity to the roof, and we did it. we did it quickly. but i remember being on the