questions had to answer them. starting with the most crucial. could her death have been prevented? here's josh mankiewicz with the conclusion of "lauren's promise". >> lauren mccluskey's murder in october of 2018 exposed to the university of utah two serious criticism. radio host debbie dujanovic. >> lauren mccluskey did absolutely everything right. law enforcement did not. do everything right. they dropped the ball and now the young, budding, track star, has paid the price with her life. >> two months after the murder came the results of that review the university had asked for. its conclusion, there were shortcomings both systemically and individually, that contributed to lauren's death. there were 30 recommendations for change. and then, university president ruth watkins said, this.