dead. >> exactly. >> what was it like to hear that, that news? >> it was the worst phone call in my life. to think that someone shot her just let her die. >> and pam's kids, when they heard that -- >> i always told myself i'd see it coming because it was easier for me to cope with. >> an execution is what it looked like or maybe an office/invasion robbery didn't seem likely, but -- >> they wanted to do a walk-through to see what was missing what was missing or out of place. >> did you notice anything missing? . >> the phone cords were cut, the phones were gone. my calendar that i kept all her appointments on, that was gone. >> pam's purse was sitting on the desk, gaping open. the wallet was gone, sfoep, too.