when you report forduty, you don't know what's going to happen minute to minute. it could be quiet and you might not be needed, which is wonderful. or it could be active where you go from one call to the next. [ radio chatter ] [ siren ] >> reporter: you said this was breathing and chest pains? >> breathing and chest pains. what we'll do is all three of us will go in, two of us will go in with gloves, our n95 masks and eye protection on. and then the firefighter, he will actually make contact with the patient wile -- while the other gear and i stand back and take notes. if the patient is coding or we haven't made contact with the