On his bid to win. And his impassioned plea to congress. To me this is an abomination about. All in starts right now. Good evening, from new york. Im chris hayes. After a barrage of security lapses both recent and recently revealed and after a hearing that was full of outrage the director of the United States secret service has resigned. The department of Homeland Security with the complete backing of the president has entered in a wide ranging critical assessment of how the secret service protects the president and his family. Julie pierson tendered her resignation to jay johnson and to president obama. After an 18month tenure that was born itself in the wake of a secret sex scandal she was brought in to clean up. Her tenure began after one of the major incidents now under close scrutiny, the 2011 of the white house exterior, but she was at the helm of two key security related incidents including the white house fence jumper, and while the White House Press secretary relayed president obamas gratitude for piersons years of service, the president believes her resignation is necessary. Over the last several days weve seen recent and accumulating reports raising questions about the agency and the president concluded that new leadership was required. Today Joseph Clancy was named as the interim acting director. He was formerly a special agent in charge of the president ial protective division of the secret service. Hes most recently served as the corporate director for comcast which is msnbcs parent corporation. The deputy security along with general counsel placed in charge of the inquiry going into the fence jumping incident. It didnt stop there. Homeland security secretary johnson also announced that a panel of independent experts will assess the fence jumping incident and related issues and submit recommendations. Those related issues have begun to mount hours after the testimony yesterday. The Washington Post posted a story about a security contractor with a gun and three convictions for assault and battery having been allowed on an elevator with the president during a september 16th trip to atlanta violating secret service protocols. Probably didnt help matters that president obama was unaware of that incident until yesterday. Did director pierson brief the president on that incident . Jim, i can tell you that the white house first learned of that incident yesterday afternoon shortly before it was reported by before it was publicly reported by a news organization. Shortly before publicly reported. Indeed what the issue was a recurring line of questioning at yesterdays hearing. I asked you what percentage of the time do you inform the president if his personal security is in any way, shape or form been breached . Percent of the time, 100 of the time we would advise the president. You would advise the president . Yes. In calendar year 2014 how many times has that happened . Ive not briefed him with the exception of one occasion for the september 19th incident. Joining me now is steven lynch, a member of that House Committee on oversight and government reform that held the hearing yesterday. Congressman, the straw that broke the camels back is that last report yesterday about the private contractor with a gun in the elevator with the president and the fact the president or his staff didnt know about it until shortly before the article published . Right. And also the fact that director pierson did not disclose that at the hearing when she was asked nor did she disclose it at the classified hearing. It all fell apart. You werent told about this incident was not discussed even in the executive, the private classified session you went into yesterday after the public session, this incident was not discussed then either . Right. And the director gave a misleading answer, as youve shown already, to representative chaffetz questions and representative gowdys questions about prior breaches of security involving the president. So you would think that, you know, once she got into a private setting, classified briefing, she would have had the opportunity to clarify her statement, and she chose not to. So the fact that we had multiple breaches and then multiple efforts by her to to mislead us or failure to disclose, that all just indicated that it was not going to go well for her at the end. It was a good decision for her to resign. We can move on. This issue in the washington examiners was about that incident when the president was visiting the centers for Disease Control after it was discovered that this contractor had a loaded weapon in the elevator with the president , had is a no no. Secret Service Managers told agents in atlanta not the file a written report after discovering that a convict with a gun rode in an elevator with president obama during his visit to the cdc. There are two issues it seems to me here are they doing a good job protecting the president and are they being truthful . There seems to be a lot of dissembling, covering up, that has to worry anyone including the people tasked with oversight. Right. We need to really shake things up. Youre absolutely right. Remember, the director actually at first issued a release that said the fence jumper was not armed. Upon further review he had a knife with a 3 1 2inch blade. The director issued a statement to the press and to congress that they had stopped the intruder at the north portico when in fact the intruder ran through several of the rooms and, you know, and had a deep breach of the white house mansion. There are just countless instances where the information that we got from secret service was false. And what do you what is your understanding of the institutional problem were confronted with here . Because, of course, pierson herself was brought in in the wake of this incredibly embarrassing scandal, a scandal i would add that came to light after agents tried to cover up the fact that someone had discharged a service revolver, the fact that we have agents who appear to be up to no good and also trying to cover it up. That all preceded pierson as did the 2011 incident with the seven bullets lodged in the white house. Seems to me theres a deeper issue than just pierson. With most of our intelligence and Security Operations there is sort of a mindset of opacity, lack of transparency. Its very difficult as a member of the Oversight Committee to get answers. Often we have to resort to subpoenas. But there is a culture there that is even beyond the pale here where not only is there incompetence in providing that protection, as you mention, but theres also a blatant disregard for the truth and for informing, you know, sharing information that could be very, very important in, you know, addressing the larger security issue. Congressman stephen lynch, thank you. Joining me now is partner at command consulting, former special assistant to the president for operations. You worked in the Bush Administration as a staff liaison with the secret service. After these revelations it seemed that pierson had to go. Are you surprised by the avalanche of revelations weve seen coming out of the Washington Post these last few days . No, i mean, i think ever since the cartagena incident a couple years ago theres been blood in the water and weve been on a downward spiral from a Public Affairs and Public Perception since then. The secret service, to its credit, and i think very important to the mission that theyre trying to accomplish is used to operating in an environment where details about incidents are kept confidential. And, unfortunately, this has created an environment where any time anything goes wrong, no matter how large or small, people are rushing out to get it on camera, to talk to reporters and tell folks about why it represents a security breach. I understand this correctly. You thing the problem here that this stuff is coming to light . I think that creates a challenge. Part of the issues over the past several weeks have been, frankly, that the secret service has placed a value traditionally on individuals and on organizational capabilities thats focused on being able to do their job and protect the president , protect the white house and other facilities and people. Its not one that has really focused their attention on Building People who are good at going up in front of the house Oversight Committee and giving good testimony. And so they generally like to keep their heads down, do the best job that they can, theyre not really oriented towards how will we explain this to congress, how are we going to explain this in the press . Steve, there was a guy running around the first floor of the white house stepping away from the steps up into the familys residence with a knife and 800 rounds of ammunition in his car after getting arrested with a hatchet a month earlier. This is substantively, right, this was a major screwup. This isnt just a case of an agency that is, you know, the 20th century in terms of its pr relations, right . Theres a real chain of substantive problems here. I havent heard anyone coming out and saying that that wasnt a huge messup. Okay . That there arent problems with that. That there were protocol that was not followed. Everyone, including the director yesterday, the former director now, that was first thing she said. I think the problem that were having right now in explaining this to the general public and that members of congress have had in understanding this is equating those messups to the president s life actually being in jeopardy or the president s familys life actually being in jeopardy. Thats the error. Look at the november 11, 11 incident, what was the screwup that were really all jumping over that . Well, the fact that after the incident happened, no one went up and swept the truman balcony to discover that the bullets had actually hit that and what they hit, but nobodys talking about the fact that it was actually a huge Success Story that the secret Service Years before that had anticipated the possibility that someone from a quarter mile or a half mile away on constitution avenue could fire a rifle at the white house. And what did they do as a result of that . They put in place extensive protective measures to make sure that couldnt actually pose a threat to first family as they were in the building. It was successful in preventing that from happening. That may be true, but dont you think its the case that people should know if the white house is hit by bullets . Of course, of course. And look, the secret service is an organization that has always spent a great deal of time and placed a lot of value on post event analysis, red teaming what they do and how they do it and what can we learn from this incident to do something a little bit better. So what did they do as a result of that . They changed their protocols for when theres an event at the white house, theyre going to do a sweep of the property, theyre going to investigate what the actual damage was in a more thorough way, in a more immediate way. But the problem again is that were taking that and conflating that to be that the president s life was in danger and that the secret service is incompetent. I think thats an irresponsible leap to take. Well, i dont know if they dont think the president was home, so his life wasnt in danger. Nor was he home when the fence jumper came over the fence. The daughter was home, which is probably not when the fence jumper came over. No, but when the gunshots were fired at the residence when the bullets lodged in the protective glass, which, yes, thank god were installed from foresight from an earlier secret service agent. Secrecy with intention and performance, now were seeing some oversight coming in for first time and hopefully this means the institution gets reformed. Thank you very much. You bet. More about the man being treated in a texas hospital tonight for ebola. His name and how he might have gotten the virus. And hes not happy with a certain u. S. Senate candidate. So when we asked the guys at Composites Horizons to map their manufacturing process with sticky notes and string, yeah, they were a little bit skeptical. What they do actually is rocket science. High tech components for aircraft and fighter jets. Were just their bankers, right . But financing from ge capital also comes with expertise from across ge. In this case, our top lean process engineers. So they showed us who does what, when, and where. Then we hit them with the important question why . Why put the tools over there . Do you really need those five steps . What if you can do it in two . Whoo, thats an interesting question. Ideas for improvement started pouring out. With a little help from us, they actually doubled their output speed. A hundred percent bump in efficiency. If you just need a loan, just call a bank. But at ge capital, were builders. And what we know. Can help you grow. Breaking news out of ferguson, missouri, the grand jury hearing evidence about the shooting death of Michael Brown is now being investigated itself for misconduct according to the Washington Post. Meanwhile a jury down in jacksonville, florida, has set an example for the rest of the nation. Ah come on lets hide in the attic. No. In the basement. Why cant we just get in the running car . Are you crazy . Lets hide behind the chainsaws. Smart. Yeah. Ok. If youre in a horror movie, you make poor decisions. Its what you do. This was a good idea. Shhhh. Be quiet. Im being quiet. Youre breathing on me if you want to save fifteen percent or more on car insurance, you switch to geico. Its what you do. Head for the cemetery therlike a new meticulouslyones engineered german sedan. Finely crafted. Exactingly precise. Desire for such things often outpaces ones means. Until now. Hey matt, new jetta . Yeah. Introducing lots of new. The new volkswagen jetta. Isnt it time for german engineering . We now know the identity of the man diagnosed with ebola at a dallas hospital. The first case of the deadly virus detected in the u. S. The man is Thomas Eric Duncan, a resident of monrovia, liberia who traveled to dallas to visit family. A relative said that duncan worked for a shipping company in monrovia until his contract ended at which time he got a u. S. Visa to visit his family. Hes listed in serious but stable condition at Texas Health Presbyterian hospital where hes been under isolation since sunday. Cdc director said there was, quote, zero risk of transmission to the other passengers on duncans route to the u. S. , brussels to washington, d. C. To dallas because he wasnt just symptomatic and thus not contagious. They are keeping tabs on at least 12 to 18 people they believe he came into contact with after starting to experience symptoms including five children. Today we learned that some schoolaged children have been identified as having had contact with the patient and are now being monitored at home for any signs of the disease. I know the parents are being extremely concerned about that development, but let me assure these children have been identified and they are being monitored and the disease cannot be transmitted before having any symptoms. Duncan was admitted to the hospital on sunday, but officials in dallas revealed today they had missed an earlier opportunity to isolate him and limit the risk to other people. The patient had initially sought medical care two days earlier on friday only to be sent home with some antibiotics. This despite the fact he told a nurse he had just come from liberia. Somehow that key piece of information wasnt taken into account. Regretfully, that information was not fully communicated throughout the full team. And as a result, the full import of that information wasnt factored into the clinical decisionmaking. Meanwhile, a new report in the New York Times sheds light on the conditions under which Thomas Eric Duncan departed for the u. S. Two weeks ago. According to the times just four days before he left liberia duncan had direct contact with a woman who was sick with ebola, his landlords daughter. The family of the woman, marthatlene williams, took her by taxi to the hospital with mr. Duncans help. She was convulsing and seven months pregnant. They were turned away from a hospital who had no more space. Mr. Duncan then helped carry ms. Williams who was no longer able to walk back to the family home that evening. She died that night and her brother fell ill and died about a week later. Joining me is dr. Rajiv shah who is head of the usaid. You just had your staff in liberia, that gives a window into how bleak things are in liberia right now where youve got a guy who a familys trying to get their loved one they cant get an ambulance, they get to the hospital, theyre turned away. That little snapshot makes you think no wonder the disease is out of control. Well, thank you, chris, and it is true that there have been more than 7,000 cases in west africa, more than 3,000 deaths. This is a Public Health emergency that is an epidemic in three subsaharan african countries. And thats why president obama noted this is a National Security threat to the entire world and has put the United States in a position where were able to put significant resources into a strong coordinated strategy to turn the tide in west africa. Lets talk about what that looks like, okay . Were now seeing what this looks like on the ground here in dallas, right . You have to contain the individual, you have to treat the individual, you have to treat that individual in such a fashion that Health Care Workers themselves dont get sick which require special equipment, special facilities. You then have to identify the people who might have come in contact with him. You then have to monitor those people. You then have to possibly treat and contain them should they manifest symptoms. Were talking about one single case in the richest country of the world. I can imagine million of dollars literally will be spent on this one case. You think about trying to do that in liberia and i cant even imagine where you start. Well, thats right. And thats why we have started by working with our International Partn