Limited English Speaking top 56 languages by individuals are chinese and spanish and followed by filipino, vietnamese and russian then if you look at the language mandates, of course, there are over one thousand laws in the looks at of the United States covering language assess those are the critical major laws and impacters on the federal, state, and local level so everything from title 6 of the civil rights title 4 of the 1964 in the case oils i know that supervisor eric mar is familiar with the president ial executive order and the dodge guidelines to the state laws and the local level San Francisco has by far the largest assess law in the nation that is through hundred percent to our Community Partners and through the work with the board of supervisors and then, of course, our priority with our diverse population following the priorities always at the front is crisis emergency Public SchoolPublic Safety situations wherewith we must community e communicate effective with all our residents and all our pointing dont think that we want to communicate with the half hour of the population that speaks the language other than english and provides equal access to Accurate Information the same thing all our residents deserve so this is no difference whether you speak english as a first language or not we see that as very key to our immigrant integration work the equal assess and it is key to economic and civic well move aggressively towards that goal as a reminder standard terminology interpretation is spoken and translation is written in the skill sets they are different right now oracle and staff has to do both of the function and your translators this is norman hes been here for one month his first day was staffing the board of supervisors regular full meeting and i think accident an outstanding job to my left our long time wonderful chinese interpret that speaks chinese and mandarin i want to give an update that on the footprint implementation as you may know were responsible for secondstory any wlaung that is supposedly spoke by 10 thousand or limited English Speaking person or proficient persons in San Francisco it is been chinese and spanish since 2001 and in 2014 we certified physically as awe how third language and they have until december 31st, 2015, to be in full compliance the demand for filipino is not pumpkin u huge but the departments can be much better in field offices like the Mayors Office of housing and Community Development have been good at translating their documents into filipino or occ to provide assistance the biggest challenge is with document translation since vendors use filipino translators that have Different Levels of influencecy for many of the terms dont cellist capitalist of exists and have to be researched i want to shout out to our filipino interpret translator and the unit civil right sandra stand up for a minute said and done draw is oftentimes in the background but the hard work working and pulling together our unit for us po so occ is working with the department to help them standard defenses of filipino documents and in the next week slide over update on the amendments that supervisor eric mar referenced. Ms. Pecuniary damage i want to thank the Filipino Center and others for the strong vaccinecy not only for the inclusion of tagalog and the broadly network as well. Absolutely we have a thank you to the translator to the amendments were passed by the board in march of this year and as supervisor eric mar no more tears so the full sets up of the law applies to all departments that provides information or serves the public we trained occ trained over 50 city departments earlier this year to provide expensive outreach oneonone by our city departments the departments see are formally known as tier one today was d day october 1st up to 5 oclock to submit their annual Compliance Report in the next objectivity 2016 that will be all city departments covered under that law and, of course, interest is a revised complaint process occ is in charge of ref all complaints we work closely with the community and the city departments on this and finally updates on the latest ordinance 13113 that was authorized by supervisor yee and that is mandating the language assistance pilot for the board of supervisors as you can see were trying to do our best it launched on september 8th with the first meeting we developed portfolio for the clerk of the board and might add that is a total pleasure working with the clerk and her staff their top professionals we all have a lot to learn on the provision of the la p were think finding the protocols need to be tweaked well do that later on in the year our intention to, of course, to increase public proclamation for the mountain tunnel mongol and people of the public im not sure the translation a 13 page introduction at roll call of legislation with 21 pages of item is the best way to provision to meet the needs of our population but were trying to do our best to do both you know we might look at later on how our resources to better benefit our la p individuals that want to participate maybe having more interprets available in different languages at boards meetings rather than at that particular time the documents so hope well cover and highlight the annual report. Thank you this slide give us a it is a quick snapshot of some of the finding from the report that you have in front of you the 2015 report which constituent results from fiscal year 20132014 and a as report from the 26 departments considered the tier one departments the largest public serving departments so as you can see there is some good news and the since the citys bilingual cracking contact staff increased by a third and developing more policies to communicate with their alignment proficient clients and customers and increased 16 percent the not so good news the limit budget decreased by 9 percent by the 20132014 year was not as consist Data Collection and reporting is still proving to be difficult for the departments though our office is work to provide as much Technical Assistance weve seen in terms of the staff that are assigned to the language assess liaisons that effects the quality of reporting weve seen a lot of turnover this slide provides on overview of the citywide access budget for 20132014 or 20142015 the total overall assess budget was 8. 2 million as you can see the majority of that budget was for bilingual premium pay for employees followed by telling phonetic interpretation and finally wanted to highlight a few of the new developments related to language assess occ is making improvements to increase the quality of services this year we trained more department than ever over 60 depths the amendments to the la o and the thirds cycle thoughts interprets training for both the city departments and members of the Community Organizations power weve implemented a new webbased Data Collection and annual reporting tool which was developed in partnership with the nonprofit zero divide which the departments what store their data and created an Online Repository portal for guidance documents and templates that liaisons can pull up and provide language assess services and meeting the requirements supervisors thanks to the leadership of the board and Community Partners like c aa and the language assess network were able to provide Community Grants for outreach and education in our Community Partners are working with us to help to build both city and Communities Capacity our grant case participate in the annual community interprets training wiper trying to professional lists interpretation that is a profession if we can Work Together with the community and city we can grow over ability to communicate better and meet quarterly with the Community Partners and discuss challenges and approaches and solutions so collective were committed to better serving the la p residents want to make sure that english is not a first language as equal access to a Information Services that is what youll residents and workers and people that go to school and live and work in San Francisco deserve and deserve nothing less than our best thank you and if you have any questions, well be happy to answer them. I have a couple of quick ones from c aa when tagalog or filipino languages reach the 5 percent of the population la p or 10 thousand residents citywide how close are the vietnamese and russian and arabic to getting to that threshold. Thats a good question rights on the tail the last America Survey results. So the census and the more accurate credit adjust to the under count. Neither of the above in the past when the ken us asked daylight questions that was more informative than in 2010 reduced to 10 questions hardly any information about the foreignborn or access the American Community survey is a salvaging one in every 40 households so oftentimes people that dont speak worker absent a first language dont get to participate in that in terms of it is annual but we use the 5 year acs report to it fluctuates into yerba buena and the filipinos the numbers are close to the 10 thousand thresholds we wanted to make sure by the in answer to our question improving hundred and 50 thousand people in San Francisco speak schienz thats cantonese and. Im trying to get at filipino and russian. Russian was at thirteen thousand plus the l e p are almost 84 hundred it is close to you know getting close to threshold not quite there this is followed by vietnamese that is at about 64 thousand and then what about arabic. That is not nearly up there we have if you read the law allows us to identify the population for instance, ma ago works with us we have an estimated 20 thousand mayan rosenfeld in a close spanish not their fairs e first language or english we are working and supervisor campos has been taking the leadership of that and champion that community so were able to work with theyre building of the capacity and working on Getting Better details about the population so we can we are work with the arresting bib community and many of the groups that serve the continuities are grantees well identify their needs and look at the merging population. And laughing the numbers you said you used the American Survey my understanding a census for homelessness and immigrant population the American Survey scare and other methods of surveying but that didnt work for the limits English Speaking population; is that right. It in work in you take the mayan theyre under counted we want to provide support and Capacity Building to the communitybased organizations and this special study when we safeguards the filipino a detailed study was done we talked with the Community Experts and language experts so we tried to get as itch information on the population and because the census done every few years that is more accurate. The ap s is done annually and only tone questions so acs took the places of the long form with detailed questions thats the original one of the incredible source that most organizations use to look at population data. I guess the troubling numbers about is dropping of language assess budget is very troubling given that half the population speaking language other than english i think over 40 percent of San Francisco are people born outside of the u. S. But increasing the budget for bilingual staffing and language assess but not going down why has it drooped 10 percent. Large department that carry the weight of the numbers a larger monolingistic population they serve this any fluctuation on that kind of impacts this entire you know citywide numbers i will will have to our Community Partners work closely 0 so have a provision for a lot of things were trying to encourage the department not about more money and resources. What is confusing the increase in bilingual staff of 31 percent and yet the drop in language assess budget is not 4 one or two percent but 10 percent why is that. One suggestion might be e might be the fact as reported in the prior years included the certified and uncertified the staff not certified not receiving the premium pay that really drop in the budget for staffing is specifically relate to the bilingual premium pay. How did that compare to previous years. I think actually, this is the first time it drops age i know part of it how were murrays so that may fluctuating with the Law Amendment wear separating out, you know who are certified employees bilingual certified that receive premium pay and collecting data on employees that provides bilingual services that may not does it not certified is admonish informal we will have no more data. Thank you ladies he appreciate the analysis i the president to say one of the great example of the network they take oh, supervisor campos. A question question could you tells us which departments the budget has gone down. The department of Public Health. I believe that was the department of Public Health yeah, and theyre a Large Department they impact the numbers they spend more dollars in general. It is a Public Health and who else. We can get back on the specifics. Thats pretty troubling actually Public Health department if their interacting with Public Health department that is a serious matter and then the h ta deals with the vulnerable populations in the city so this is a real concern and you know the fact it may mean they involve the staff not certified it is problematic it talks about the quality of the interaction and it is not about money but Money Matters so i dont know is there anyone from pushing that can talk about that at some point. John is here from h s a but im going to say that h s a is an important participate in serving the immigrant community so i think mr. Murphy can better answer the specific sequesters. Ink the budget in many rights is it reflection of our priorities when it gowns it raise concerns of the levied tax and i think the original equal access to the ordinance is focuses on the frontline of the key departments that subcontract interact with the language groups 0 fire and police and h s a and health care the language assess thank you so much they dont only focus on the prelims of this but use is spirit of law versus nick he lives and Language Quality for other campaigns and the organizing center for example, focused on the School District and won tremendous victories for arabic and other languages for the School District thats an example i want to call up one of the key folks from is affirmative action to give a presentation. Hi good afternoon ill try to keep this brief we have a lot of folks who are here to give testimony in the Public Comment position thats where the highlighting of the human access we have people that will be 12 in language im grace lee the director of affirmative action we have a history we work with the board of supervisors in 2001 to pass the kuwait equal access to the Service Ordinance and in 2009 we worked again, when it was renamed and always worked that supervisor tangs office to pass ordinances from this year as adrian mentioned a citywide collaborative were wrapping up our third year the third year of our network our organizations within the system have been working in the communities for decades servicing guns and providing translation and interpretation support with the network it focuses on the implementation of ordinance is Community Education our prime goal it is actually fairly interesting to know that immigrants in San Francisco have never heard of the assess language ordinance and some folks tells you stories it difficult to imagine another way they have accepted the fact that language is a barrier in their life our outreach and education to address this disparity we provide be working groups we distribute materials and provide the basic information of what the language assess ordinance it and the rights the reference for the supervisors and the departments here ill be happy to i brought the worker o English Version an older version pretty basic and easy so anyone can have a right to understand you have the right to ask for interpreter this is an outside dated version if it doesnt doesnt reflect the latest version to address the gap in the documentation i think we started this hearing, talking about the compliance theory that the supervisors have on their desk based on the selfreporting the Community Organizations in the network were seeing the reality of immigrant have not been documented over and over reflected weve provided quantify and quality data and reports and violations of the assess through our doors were providing dick assistance we often have case managers 3 accompany clients for the onsite translation weve been working on the what we call the thoughts process in line to provide a fuller pi