Two Cities Share How AI Is Improving Their Water Utilities As local water departments look to modernize their infrastructure with available technology, several cities are already laying out a model that utilizes artificial intelligence. Artificial intelligence (AI) offers government utilities a transformative opportunity to improve public service, update outdated processes and centralize data. In particular, water utilities can use AI to make timely repairs and adjustments in a way that poses fewer inconveniences for citizens. One way to facilitate such AI modernization within water utilities is through public-private partnerships. Cities like Tucson, Ariz., and Newark, N.J., are leading by example.