Unexpected tech support? No thanks Globally, one out of 10 Millennials and one out of 10 Gen Zers that encountered a scam fell for it and lost money. Credit: Dreamstime Tech support scams appear to be declining globally, but those individuals most likely to continue interactions when targeted by scammers seem to be younger people, a potentially problematic trend as Millennials and Gen Zers climb the career ladder. On 22 July, Microsoft released the findings from its 2021 Global Tech Support Scam Research report, which looks at tech support scams and their impact on consumers. Microsoft commissioned YouGov for the global survey in 16 countries, including four Asia Pacific (APAC) markets: Australia, India, Japan and Singapore.