Verizon says Fios internet should be returning to normal in the Northeast after disruptive outage Share this story Illustration by Alex Castro / The Verge Verizon says that it has resolved issues with Fios, its fiber-optic network, that affected many locations in the Northeastern US on Tuesday. “Yesterday there was a broad internet issue that caused a temporary degradation of service to customers in the Northeast for just under an hour,” a Verizon spokesperson said in a statement to The Verge. “There was an unrelated fiber cut that impacted a very small number of customers in Brooklyn, NY. The cause of the cut was a tree falling on the cable and service has been restored.”