13 January 2021 Jacqueline Volkart has been appointed dual general manager at the Ritz-Carlton resorts in Miami Beach. She will lead the newly re-imagined, 376-room Ritz-Carlton, South Beach and the 95-room Ritz-Carlton, Bal Harbour. Volkart joins the Miami resorts with over 30 years of hospitality management experience. “I am thrilled to return to Miami and continue my career with the Ritz-Carlton in this exciting and dynamic market,” said Volkart. “Each hotel offers a truly unique Miami Beach experience, and I am honoured to be a part of a team that helps create lasting memories for our guests.” Most recently, Volkart served as general manager at the St. Regis San Francisco, where under her leadership, the hotel completed a full guest room and banquet facility renovation.