Read later Audio version Summary: ERP needs to change - but getting there is another matter. ASUG CEO Geoff Scott shares seven keys to the future of ERP, gleaned from ASUG reports and events on S/4HANA and SAP ERP projects. It's amazing how three little letters, configured in a certain order, can induce such a feeling of anxiety for businesses. These three letters can generate significant stress during software and system cutovers while also impacting day-to-day business productivity and operations. That trio of letters I'm referring to is, of course, ERP. As a former CIO who's had plenty of experience rolling out ERP software, I know all about complexity and customization, integration and upgrades, and downtime and development.