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Read later Audio version Summary: Changing habitual work practices with DevOps doesn't have to be an uphill struggle, explains Thomas Martin of 27Global. Instead, try changing the routine with these practical tips for improvement. (© Franco Francisco Maria - Shutterstock) After nearly a full year of a global shift towards remote work, we've reached the point at which we can evaluate what has succeeded and what hasn't in our new work-from-home normal. For software engineers, DevOps has proved to be one of the most useful methodologies for maintaining open communication, overcoming bottleneck...

Read later Audio version Summary: It’s good that companies should worry about service, says Michael Ouissi of IFS. But bear in mind that complete service enablement requires changes to processes and core systems underpinning the business (© Elnur - Shutterstock) Ask any CEO about service and you’ll get a well-rehearsed discourse on how vital it is to put the customer first today more than ever. But is it that simple? The acknowledgement of the value of customer service as a competitive differentiator has accelerated as a result of the events of 2020. In soon-to-be-published research amo...

Why edge computing matters to enterprise software Read later Audio version Summary: What's edge computing got to do with ERP? Claus Jepsen of Unit4 explores what edge means to enterprise software and how it can future-proof your organization (© Andrey_Popov - Shutterstock) Edge computing means processing data near where it's produced and consumed. It's another dimension to that age-old workload placement question, "Where's the best place to do this?" The trend this century has been to move computing into the data center or the cloud — now we have to consider the edge as well. In many ways...

Read later Summary: The no code/low code movement is getting plenty of attention. Now is the time to locate its value in the context of large IT landscapes, says Neptune Software's Matthias Steiner (via Pixabay) Ten years ago, Marc Andreessen argued that " Software is eating the world," proclaiming software to be the designated driver of innovation in the digital era. Fast forward to today and we find that the gap between demand for business applications and what corporate IT can supply remains as wide as it has ever been. Efforts have been made to compress the time to value in a variety o...