"I said, oh my goodness! What is happening? What are we going to do," Karla Mena said. Mena and her daughter, Larissa Dip, have been coming to the Ronald McDonald House from Honduras for the last four-years to treat Larissa's hip dysplasia. When the pipes burst, she and other parents weren't thinking about their own troubles. They picked up brooms to start sweeping flood water out of the building. "So you've already got a sick child, you're dealing with COVID, and now this happens," Cumnock said. "I think the most impactful thing for me was watching how these families reacted to it."