Share this article Share this article BOSTON, May 12, 2021 /PRNewswire/ -- With its customers already reaching new heights in terms of pipeline revenue, Drift, the world's leading revenue acceleration platform, today announced the addition of two talented individuals to lead its customer success organization: Bart Hammond as Chief Customer Officer, and Ryan Schultz as Vice President of Customer Success. The appointments come as customers have used Drift to influence more than $2.1 billion in sales pipeline in the past three months, impacting more than 86,000 sales opportunities for customers like Gong, Okta and Skillsoft. The mounting success is due in part to Drift's centralization of customer-facing teams–sales, customer success and support–into one unified organization: Global Field Operations. Hammond and Schultz will have integral leadership roles in Global Field Operations, with a focus on building world-class customer experiences across onboarding, retention, professional services and expansion. The team will be overseen by Chief Revenue Officer Todd Barnett.