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BRHD trying to keep up with the COVID hotline call volume


BRHD trying to keep up with the COVID hotline call volume
BRHD trying to keep up with the COVID hotline call volume
By Rachel Hirschheimer | February 4, 2021 at 12:15 PM EST - Updated February 5 at 8:25 AM
CHARLOTTESVILLE, Va. (WVIR) - The Blue Ridge Health District (BRHD) says it’s trying to hire more full-time workers to answer calls coming into its coronavirus hotline.
“We now handle about 700 to 800 calls a day,” BRHD Assistant Public Information Officer Sally Goodquist said.
There was only one phone when the hotline opened up back in March 2020. Now, there are 21 phones operating from 8 a.m. until 4:30 p.m. Monday through Friday. And though staff and volunteers are able to answer around 800 calls, the department says it tends to receive nearly 1,500 calls. ....

Sally Goodquist , Blue Ridge Health District , Public Information Officer Sally Goodquist , Blue Ridge Health , நீலம் ரிட்ஜ் ஆரோக்கியம் மாவட்டம் , நீலம் ரிட்ஜ் ஆரோக்கியம் ,

BRHD: you can't transfer your COVID-19 vaccine appointment to another person


BRHD: you can’t transfer your COVID-19 vaccine appointment to another person
BRHD: you can’t transfer your COVID-19 vaccine appointment to another person
By Rachel Hirschheimer | February 2, 2021 at 10:55 AM EST - Updated February 3 at 9:47 AM
CHARLOTTESVILLE, Va. (WVIR) - If you’re lucky enough to make a coronavirus vaccination appointment, the Blue Ridge Health District advises folks to hold onto it for yourself.
While you may want to give your vaccine appointment to someone who also qualifies, BRHD says it does not have a process to transfer appointments from one person to another.
A spokesperson says the health department encourages folks to help others sign up to get on the list for a vaccine. ....

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