KPIX CBS Weekend News June 4, 2024 01:48:00
After a day of giving, now comes the great gift return. but this year there are more hurdles. a recent survey found six in ten retailers have changed their return policies. cbs' nancy chen has more. >> reporter: with the holiday shopping season underway, tis the season also for surprises, including a crackdown on online returns. the cost to return an item by mail at zara, now $3.95. for j.crew it's $7.50. and at dillard's, it will set you back almost ten bucks. they're all part of a growing risk of retailers charging to send back purchases. >> i hate it as someone who likes to shop and return ...