What AT&T got right and wrong communicating to its customers during the outage
Uber driver Damián Reyes was on his second ride of the day in the early hours of Thursday morning when he noticed something strange happening to his AT&T phone. First, his streaming music stopped playing. He restarted his phone, but his ride-sharing app went “completely blank,” he told CNN – all while he had a passenger in the backseat.
Source: cnn.com