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By Justin Hendry on Feb 9, 2021 8:51AM Pushes ahead with GOVDXP build. Services Australia has begun scouring the market for a suite of customer experience (CX) applications to form part of the federal government’s new Facebook-inspired digital services platform. In a request for expressions of interest released on Friday, the agency went looking for what it is calling the “core CX capabilities” for the government digital experience platform (GOVDXP). GOVDXP – which is slated to eventually replace the eight-year-old existing myGov portal – pr...

iStock The developer community plays a critical role in delivering next-generation customer experience (CX). Adobe uniquely understands and supports the developer community to ensure that developers can deliver a CX that marketers are dreaming of. Providing the details, training, and technology that enable the dev team to improve CX is essential. In this interview, Jonathan Roeder, director of developer experience, and Gabriel Walt, senior product manager for Experience Manager Sites, provide insight on Adobe’s relationship with developers, along with some of the new solution...

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Executive interview: Antony Roberts, Audi The head of digital at Audi UK discusses how the luxury car company has revamped its online presence as it shifts gear to drive online sales Share this item with your network: By Published: 25 Jan 2021 13:00 A recent paper from McKinsey suggests that car sales will become an omni-channel business. The idea of taking the time to look at shiny new vehicles on a forecourt, browse brochures, and touch and smell the cars in the showroom, before heading over to the salesperson’s desk to make a purchase, are perhaps a distant memory given the way the...

(2) Partnership and integrated tax software simplify tax compliance, creating seamless customer experience for customers KING OF PRUSSIA, Pa., Jan. 19, 2021(NASDAQ:VERX) ("Vertex" or the "Company"), a leading provider of tax technology and services, announced that it is extending its relationship with Adobe as a Premier Partner in the Adobe Exchange Program. Vertex will continue to provide seamlessly integrated tax calculation functionality for Magento Commerce, part of Adobe Experience Cloud. Vertex delivers a tax technology automation solution to Magento Commerce merchants that need to col...