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Some of the highest-ranked Medicare Advantage plans are SCAN Health Plan, Humana, Excellus BlueCross BlueShield, UPMC for Life and Blue Cross Blue Shield of Texas, according to a new J.D. Power report.
Overall customer satisfaction with Medicare Advantage plans has increased this year, thanks largely to improvements in billing and payments, cost and provider choice. But according to the new J.D. Power 2022 U.S. Medicare Advantage Study, some concerning trends are brewing beneath the surface of those positive numbers. Most notably, a majority of Medicare Advantage plan