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New Book House of the Customer by Greg Kihlström Discusses How Brands Can Create the Personalized Customer Experience of the Future

Arlington, VA (PRWEB) January 11, 2023 Between consumer demands for more personalized and greater data privacy and competitive pressures to provide better ....

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New Book Meaningful Measurement of the Customer Experience by Greg Kihlström Discusses How Brands Can Measure and Maintain Their Competitive Advantage

Arlington, Virginia (PRWEB) January 11, 2022 Customer experience has become the primary method of competitive differentiation between most brands today. ....

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