United Airlines' Customer Touch Points and Other Top Stories This Week
United Airlines, Alcohol Wipes and Finding New Customer Touch Points: Some passengers want to talk to people. Some do not. United Airlines wants make sure
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United Airlines, Alcohol Wipes and Finding New Customer Touch Points: Some passengers want to talk to people. Some do not. United Airlines wants make sure
Analysis What is surprising about 2020 is not how many airlines collapsed or entered bankruptcy of one kind or another. Only around 30, out of a total of thousands. The surprise, in an unimaginably dreadful year, where international capacity fell to around one tenth of its previous level and many domestic operations fared only slightly better, was that so few airlines went out of business. And, at the same time many new airlines saw fit to enter the market. For more detailed analysis of the situation and the near term outlook, watch CAPA Live on 10-Feb-20201 Many more airlines should have ...