Carbyne announces it will launch APEX – its full 9-1-1 cloud contact center – to Orleans Parish Communication District (OPCD), one of the largest 9-1-1 centers in the country. APEX is the world's only cloud native contact centers that enables NG 9-1-1 services for any call, at any time. Through this integration, Carbyne is delivering on its promise to bring next generation 9-1-1 capabilities to life – unifying the flow of location, audio, video, chat, Text to 9-1-1, NLP, mapping and unlimited data management into a single platform. Calling 9-1-1 can be distressing for those involved â...