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The “Lifetime Smile Guarantee” has been eliminated “effective immediately,” while payment plan customers are expected to continue making payments and refund protocols are not yet clear.
The telehealth company, which sold teeth alignment devices to two million customers, was unprofitable and had been criticized by medical groups.
Nashville company filed for bankruptcy with $890M in debt
FTI Consulting represents SmileDirect Club that has filed for a Chapter 11 reorganization.
SmileDirectClub buckles under the weight of several obstacles.