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NovelVox announces the release of a new, upgraded version of its Digital CX Platform, CXInfinity for Cisco, Avaya, Genesys, and Amazon Connect Contact Centers.
Amazon Connect adds AI-powered updates to boost agent efficiency and chatbot design - SiliconANGLE
/PRNewswire/ -- The global conversational AI market size is expected to reach USD 41.39 billion by 2030, according to a new report by Grand View Research, Inc....
NovelVox’s Reporting Plus is now available with powerful reporting & analytics features, offering greater flexibility to create custom reports leveraging BI.
Australian telco services provider Symbio has appointed Cisco Webex executive Georgio Mihaila to lead its communications platform-as-a-service division.