AWS bolsters Connect contact center service with case management features
The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services.
Source: cio.com
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Amazon Connect adds AI-powered updates to boost agent efficiency and chatbot design
Amazon Connect adds AI-powered updates to boost agent efficiency and chatbot design - SiliconANGLE
Source: siliconangle.com
Conversational AI Market Size Worth $41.39 Billion By 2030: Grand View Research, Inc.
/PRNewswire/ -- The global conversational AI market size is expected to reach USD 41.39 billion by 2030, according to a new report by Grand View Research, Inc....
Source: prnewswire.com
How Capgemini Simplifies Pandemic Management with AWS Machine Learning Services
With doctors, practitioners, and patients facing unique challenges throughout the pandemic, Capgemini found a solution that allows health management to continue – from a safe distance.
Source: cio.com
AWS Launches New Healthcare Accelerator Focused on Health Equity
Amazon Web Services (AWS) today announced the launch of the next AWS Healthcare Accelerator—this year with a new focus on health equity.
Source: hitconsultant.net