Want to know what makes people tick? Ask them over Zoom
Want to know what makes people tick? Ask them over Zoom 30 Dec, 2020 10:00 PM 5 minutes to read Researchers see an interesting opportunity in the widespread adoption of Zoom. Photo / Getty Images Financial Times By: Gillian Tett Stuart Henshall studies human behaviour for a living. Until March, the "user research" analyst was based in a "UX [user experience] laboratory", or special conference suite, in an Indian city where he was carrying out research face to face; he'd been interviewing predominantly low-income individuals to help companies understand what makes them tick. ...