Zoho Deepens Analytics and AI in New Customer Experience Platform
Zoho CRM Plus, powered by Zia and Zoho Analytics, delivers seamless flow of insight to help businesses masterfully create positive customer experiences
Source: techrecur.com
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How do we protect data privacy while innovating on data? Learning from Zoho's approach to AI development
All too often, data privacy conflicts with AI advancements. Is there a better way? And how do we avoid headline-making chatbot bias meltdowns? Let's check in with Zoho, as they press further into AI with an extreme stance on customer data privacy.
Source: diginomica.com
Zoho enters self-service BI market with focus on usability, data prep
Zoho enters self-service BI market with focus on usability, data prep Zoho’s new AI-powered, self-service BI platform combines an enhanced version of its Zoho Analytics offering with its new Zoho DataPrep application. Credit: Zoho Productivity SaaS provider Zoho has entered the business intelligence (BI) platform market, announcing an AI-powered, self-service platform that combines the new Zoho DataPrep application with an enhanced version of Zoho Analytics. The Chennai, India-based multinational is betting that it can win over business users with a combination of features foc...
Source: arnnet.com.au