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Mental health chatbot does best when acknowledging it's not human


Photo: Andrea Piacquadio
The emergence of digital mental health interventions has given traditional modes of treatment the ability to be highly scaled for use whenever and wherever the patient chooses.
These capabilities pose several advantageous characteristics to in-person therapy, but critics of these technology-based platforms continue to raise concerns over something they lack: a human connection between the provider and patient.
A new study examining the effectiveness of one chatbot-based mental health platform, Woebot, suggests that fully automated conversational agents can form similar bonds with users as real-life therapists.
TOP-LINE DATA
When surveyed using the Working Alliance Inventory-Short Revised (WAI-SR) test to develop a bond score between user and Woebot, the participants’ average scores were consistent to those of traditional modalities for cognitive behavioral therapy delivery. ....

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Automated Virtual Care Platform Conversa Health Expands Series B to $20 million


Press release content from Business Wire. The AP news staff was not involved in its creation.
Automated Virtual Care Platform Conversa Health Expands Series B to $20 million
January 19, 2021 GMT
Automated virtual care platform Conversa Health is expanding its Series B to $20 million after its platform grew sixfold in 2020. (Graphic: Business Wire)
Automated virtual care platform Conversa Health is expanding its Series B to $20 million after its platform grew sixfold in 2020. (Graphic: Business Wire)
PORTLAND, Ore. (BUSINESS WIRE) Jan 19, 2021
Conversa Health, a leading virtual care and triage platform, has expanded its Series B financing to $20 million during a year in which the company experienced sixfold growth of its platform. With the closing of the Series B round, Conversa has raised a total of $34 million. The Series B round, first announced at $12 million in June, was co-led by Builders VC and Northwell Ventures, the corporate venture arm of Northwe ....

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