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The banker-customer relationship in Jamaica appears broken in many parts, judging from the mounting complaints in media made by dissatisfied customers. Customers’ experiences are instructive whether they relate to in-branch service or online...
BUOYED by the recent passage of legislation by the British Parliament setting guaranteed services which banks must provide to their customers, Member of Parliament [MP] for St Catherine Southern F...
I have taken note of the points raised in the Jamaica Observer article of July 3 titled ‘Dealing with the issue of banking fees’ and the attempt to be balanced in the matter. However, I believe ...