The Deming Paradox: The Human Costs of Operational Rigour
Can you be operationally excellent and still be human-centric? W. Edwards Deming says: yes, you can. But I'm not so sure.
Source: commoncog.com
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Can you be operationally excellent and still be human-centric? W. Edwards Deming says: yes, you can. But I'm not so sure.
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