Mental health services are just a call away 'The common thread is that if you call here, the first thing that you're going to get is a trained counselor that's going to listen to what's going on.' Author: Jackie Roberts, WGRZ Staff Published: 10:18 PM EDT May 6, 2021 Updated: 11:10 PM EDT May 6, 2021 BUFFALO, N.Y. — Mental health experts locally told 2 On Your Side it's important people who are struggling know that they're not alone and that there are resources to help. Jessica Pirro, the CEO of Crisis Services, said every day, they receive hu...