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Bold Insight has launched a Consumer Duty digital checker ahead of the new regulations for financial services firms coming into force this summer. The digital research firm’s Check UX: Consumer Duty software, aimed at fintech firms and finance companies, allows them to monitor key areas of compliance with the
The Consumer Duty has been described as the “biggest regulatory overhaul in a decade” in terms of how financial firms serve consumers in retail finance
With the Consumer Duty deadline less than 70 days away customer-experience lead businesses are being called on to accurately consider the experience of vulnerable clients they may have.
User-based research, enhanced visual elements, and early co-development of product and packaging support IFU designs for medical devices.
Bold Insight is celebrating its one-year anniversary of business in the UK, with more promises of giving its clients the best possible UX services.