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Grubhub, in a statement to the Today Show, said it had offered NYC restaurant owners 'advance notice,' but New Yorkers are saying otherwise.
GrubHub's free lunch promo forced New York City restaurants to throw out thousands of meals because delivery drivers could not meet the high demand of orders.
One unhappy customer was 3,630th in line to talk to Grubhub's customer service about his missing order when he gave up.
Police say James rented a U-Haul found in Gravesend, Brooklyn that might be connected to the mass shooting.