UserZoom Unveils Industry-First QXscore to Help Businesses Measure and Improve Digital Experience
Share this article Share this article SAN JOSE, Calif., June 1, 2021 /PRNewswire/ -- UserZoom, the leader in Experience Insights Management (XIM), today announced the launch of QXscore, a standardized score for measuring the user experience (UX) of a company's digital properties, products, and services over time, and relative to competitors. QXscore, which is now available for customers using the UserZoom insights platform, quantifies user and customer attitudes and behaviors into a single score on a 100-point scale, aligning experience performance to strategic business KPIs, and surfacing o...