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Bright Pattern Reports Record FY 2020 and Q1 2021 Bookings with New Customer Acquisitions and Innovative Technology Releases USA - English Share this article Share this article Bright Pattern continues growth in all regions with record bookings for four consecutive quarters, adding new enterprise customers and innovative SMBs from all industries SOUTH SAN FRANCISCO, Calif., April 13, 2021 /PRNewswire/ --  Bright Pattern, a leading provider of AI-powered cloud contact center software, announced today its record results for new cloud bookings growth, new customers, and technology innovations....

Bright Pattern's Latest Release Supports the Most Extensive Number of Social Messaging Apps in the Industry USA - English Share this article Share this article Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram. SOUTH SAN FRANCISCO, Calif., April 8, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of omnichannel communication software for innovative companies, supports the most extensive number of messaging apps includi...

US State Turns on COVID-19 Vaccine Appointment Scheduling Hotline in Less Than a Day with Bright Pattern SOUTH SAN FRANCISCO, Calif., April 1, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed to help schedule COVID-19 vaccination appointments. The appointment scheduling hotline needed to be deployed in less than a day to accommodate the rapid distribution of vaccinations to the citizens of the state. Bright Pattern, the contact center software with the fastest deployment time of less than half the industry average, was dep...

Share this article Share this article A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote workforce connectivity issues SOUTH SAN FRANCISCO, Calif., March 9, 2021 /PRNewswire/ -- Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by one of the world's largest health insurance companies which provides services to more than 20 million members in the United States. Winning numerous awards for outstanding healthcare ser...

Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center USA - English Share this article Share this article Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce SOUTH SAN FRANCISCO, Calif., Feb. 22, 2021 /PRNewswire/ --  Bright Pattern, a leading provider of AI-powered cloud contact center software, has been deployed by Zerorez Atlanta to provide ...